You have thirty (30) days from date of order receipt (all customer orders are e-mailed to their inbox) to request a refund after you receive your order minus shipping and handling fees.
Please contact Customer Care to initiate the return process at + 1 604 715 4286 or e-mail us at [email protected].
You will need to return to us at the below address all opened and unopened CLE product bottles in order to receive a refund. Upon receipt and inspection of the CLE product bottles, you will receive a refund via certified money order or credit card. We do not refund shipping and handling costs.
Please note, should Canada Customs refuse, detain or destroy the returned CLE product bottles for whatever reason, you will not be eligible for a refund. We must receive the unopened / opened bottles returned to us before a refund is issued.
Also note, that all CLE Holistic Health customer orders/packages must pass through Customs & Border Protection of their respective countries and we are not responsible should packages not arrive in a timely manner to their customers address. We have no control should Customs/Border Protection of your country detain, hold or review CLE product packages should they wish too.