Questions or Comments, call:
TOLL FREE: 1-800-503-7642 (US & Canada only).
Outside US & Canada, call: + 1-604-715-4286.
In order to use any feature of the Site, CLE HOLISTIC HEALTH Health hereby known as CLE HOLISTIC HEALTH® owned and operated by Commodity-Link.com Enterprises Limited. (the “Site”), you must agree to these Terms of Service. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE. The terms contain important information and create a legally binding contract.
CLE HOLISTIC HEALTH ® may make improvements or changes in the information and services available on this Site, or terminate this Site, at any time without notice. CLE HOLISTIC HEALTH ® may also modify these Terms at any time, and such modification shall be effective immediately upon either posting on this Site or notifying you at our discretion. By using this Site, you agree to review these provisions periodically to ensure that you are aware of any modifications.
All material provided on this Site is provided for educational purposes only. Always seek the advice of your health care professional regarding a medical condition, before undertaking any diet, exercise, or other procedure on this Site, or if you are pregnant, considering becoming pregnant, or breastfeeding.
This Site does not provide medical advice or treatment. The contents of the Site, such as text, graphics, images, information and other material (‘Content’) contained on the Site are for educational purposes only. This Content is not intended as a substitute for professional medical advice, diagnosis, or treatment. Reliance on any information provided by this Site is done solely at your own risk.
Information obtained by using this Site is not exhaustive. The Content provided by this Site is compiled from numerous sources. CLE HOLISTIC HEALTH ® and its directors, officers, employees, licensors, suppliers, agents, and independent contractors do not directly or indirectly practice medicine or provide medical services as part of CLE HOLISTIC HEALTH ®.
Should you have any questions related to your health care, please seek the advice of your health care professional. You should never disregard or delay medical advice because of something that you found on this Site.
CLE HOLISTIC HEALTH ® authorizes you to view or download the material made available on this Site solely for your personal, non-commercial use. Content and features are subject to change or termination without notice at the discretion of CLE HOLISTIC HEALTH ®.
The Content is protected by copyright under both Canada and foreign laws. All copyright in the Content is reserved to CLE HOLISTIC HEALTH ® and no deletion or modification of any copyright is permitted. Title to the Content remains with CLE HOLISTIC HEALTH ® or its licensors. All rights not expressly granted herein are reserved to CLE HOLISTIC HEALTH ® and its licensors.
Any special rules for the use of certain software and other features provided on this Site may be included here or elsewhere within this Site.
If you are dissatisfied with any information found on this Site, or with any CLE HOLISTIC HEALTH ® products, your sole and exclusive remedy is to discontinue using CLE HOLISTIC HEALTH ® products. The Content and any and all services or products promoted via the Site are provided on an ‘as is’ basis. Your use of this Site, its Content, and any product or service discussed or promoted via this Site is your own responsibility.
When using this Site, information will be transmitted over a medium that is beyond the control and jurisdiction of CLE HOLISTIC HEALTH ® and its suppliers. Accordingly, CLE HOLISTIC HEALTH ® assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of this Site. You should ensure that you have appropriate safeguards on any computer or other electronic medium to avoid any defect that adversely affects your computer system.
Therefore, CLE HOLISTIC HEALTH ® disclaims all warranties, express or implied, statutory or otherwise, including but not limited to the implied warranty, or merchantability, to the fullest extent permitted by law.
CLE HOLISTIC HEALTH ® makes no representations or warranties that: (1) the services, Content, software, text, graphics, links, or communications provided on or through use of this Site, by CLE HOLISTIC HEALTH ® or any third party, are accurate, reliable, complete, timely or error-free; (2) files available for downloading from or via this Site will be free of infection by viruses, worms, defects, corruption by any cause (including electromagnetic fields), or codes that manifest contaminating or destructive properties; (3) the results that may be obtained from the use of the services or Content will be reliable; (4) the quality or efficacy of any product and/or service of any third party that is discussed, promoted, obtained, or purchased within or via this Site, its services or Content, will meet your expectations; or (5) any errors in the services or Content will be corrected.
CLE HOLISTIC HEALTH ® is not liable for any personal and/or property injury or damage, including death, caused by your use, reliance, or misuse of this Site of Content or by any products that you purchase, including from a third party. Under no circumstances shall CLE HOLISTIC HEALTH ® or any third parties be liable for any damages, compensation, or costs (including, without limitation, incidental and consequential damages, personal injury/wrongful death, loss of profits, or damages resulting from lost data or business interruption) resulting from the use, reliance, misuse or inability to use this Site or its Content, whether based on contract, tort, statute or any other legal basis and whether or not CLE HOLISTIC HEALTH ® is advised of the possibility of such damages.
To the extent permitted by law and at the discretion of CLE HOLISTIC HEALTH ®, remedies are limited to the replacement of the product or supply of an equivalent product or payment of the cost of such replacement or supply. By using this Site, you acknowledge that, except as aforesaid, CLE HOLISTIC HEALTH ® is not liable for any costs, expense, loss, or damage of whatsoever nature, whether direct, indirect or consequential, caused by or resulting from breach of any condition or warranty. Any claims arising in connection with your use of this Site or any Content must be brought within one (1) year of the date that the event giving rise to such action occurred. Remedies under these Terms of Service are exclusive and are limited to those expressly provided for in these Terms.
We may use Personal Data in order to display custom, personalized content to our visitors. We may also use Personal Data to send newsletters, emails, features, promotional material, surveys, and other updates to users who opt in to receive information from CLE HOLISTIC HEALTH ®. A user may opt out of receiving such information at any time.
We may occasionally generate reports for advertisers containing aggregate information about our users such as demographics and online usage trends. This allows us to provide content and advertiser offers that are most relevant and beneficial to our users. Except as otherwise disclosed herein, we will not include any Personal Data in these reports. CLE HOLISTIC HEALTH ® allows users of our Site to send information by email to other parties who may be interested. We do not retain any email addresses (unless you are a member who already has voluntarily provided your email address) of either the sender or recipient of such articles after they are sent.
In addition to the disclosures of Personal Data described above, there are certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: CLE HOLISTIC HEALTH ® sometimes hires other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, and processing payments. When we employ another company to perform a function of this nature, we endeavor to provide them only with the information that they need to perform their specific function.
Legal Requirements: CLE HOLISTIC HEALTH ® reserves the right to use or disclose your Personal Data without notice or consent as needed to comply with federal and state law; to conduct investigations of consumer complaints; to protect the integrity of our Site; to protect the safety of our visitors or others; and to cooperate in any legal investigation.
A user may change, correct, modify, or delete any Personal Data they may have provided to CLE HOLISTIC HEALTH ® by contacting us via the ‘contact us’ page on our website(s). Users can also unsubscribe from any newsletters or opt out of various promotional emails by following the directions provided in each mailing.
We may automatically gather general statistical information about our website and visitors, such as, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics software and marketing partners. Although these partners log the information coming from our site on our behalf, we authorize how that data may and may not be used.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes date/time stamps, browser types, operating systems, internet protocol (IP) addresses, internet service providers (ISPs), referring/exit pages, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, and to track user’s movements around the site. We do not link this automatically-collected data to personally identifiable information.
Some of our websites use the Google Analytics® web analytics service. Google Analytics may record mouse clicks, mouse movements, and scrolling activity on this website. Google Analytics does not collect personally identifiable information, nor is it used on pages where personally identifiable or financial information is entered. Google Analytics does not track your browsing habits across web sites that do not use Google Analytics services. We are using the information collected by the Google Analytics service to analyze trends, and to provide a better website experience for visitors.
The Site and the servers upon which this Site is hosted are located in the United States. All matters and material related to the Site is governed by the laws of the State of Washington in the United States. Any information users outside of the U.S. provide will be transferred to the United States, and by visiting this Site and submitting Personal Data and other information, you authorize this transfer.
We take reasonable steps to protect the security of your Personal Data. Since no data transmission over the Internet can be guaranteed to be totally secure, we do not promise that the Personal Data you provide to us will always be totally secure. Therefore, you should therefore take special care in deciding what information you send to us via the Internet.
CLE HOLISTIC HEALTH ® offers new customers, whether they purchase a regular sales promotion product, a 30-Day satisfaction guarantee on all unopened products. and two bottles/packages of opened product.
Our ’30-day satisfaction guarantee’ means you will be 30-Day satisfied with your purchase, or you may return the product for a refund of your purchase price (less shipping and return processing fee).
Please give our products a minimum of a one-month trial period.We do not accept returns until this 30-day period has been completed.
If you are not totally satisfied after at least 30 days of using the product, you may return the empty bottles/packages along with the sealed, unused bottles/packages for a partial refund.
Only two bottles/packages of opened product are eligible for a refund. All other packages/bottles of the same product must be in the factory-sealed container to be eligible for refund.
You have 30 days from when your product was shipped to return it for a refund. We do not process returns or refunds past this 30-day period.
All returns are charged a return-processing fee. This fee will be 20% of the total product purchase price. We do not refund the cost of shipping or handling.
Call our Customer Service at 800-503-7642 in the United States and Canada, or 604-715-4286 outside of the United States and Canada, to receive your RMA (Return Merchandise Authorization) number. Display this number visibly on the outside of the return package. Packages sent to us without a visible RMA number will not be accepted and will be discarded. Your RMA number will expire 14 days after your request. If we do not receive your return package by the 14th day, your refund will be no longer valid.
In order for your return to be accepted, you must ship back all of the empty bottles/packages and any unused, unopened bottles/packages in their factory-sealed containers, along with an RMA form.
We strongly recommend returning packages to us through certified mail with a tracking number. If we do not receive your product, and you cannot prove that your product was returned, we will not issue a refund.
Send your return package to:
CLE HOLISTIC HEALTH ®
125A – 1030 Denman St.
Vancouver, British Columbia
Returns will be processed and refunds issued within 30 business days of return package receipt. Refunds will be issued in the same form as the original-purchase payment method. If this payment method is closed for any reason, we will issue a company check for payment.
Our shipping offices are open from 9am to 5pm PST Monday through Friday. Our shipping office is closed on all United States government observed holidays.
We have two shipment options available to meet your time and budget needs – Flat Rate Shipping. Best deal is to purchase in bulk/volume.
Domestic (Within US & Canada) $16.95 USD
3 – 5 days (not including weekends) within the United States and Canada
International (Outside US & Canada) $29.95 USD
7 – 10 business days (not including weekends)
We strive to fulfill your order correctly and quickly. In order to maintain the best service, we have set guidelines in our order processing. To thoroughly process your order we need several key elements from you. All must be valid and are listed as follows: first name, last name, email address, phone number, billing address, and a delivery address if different from the billing address.
We ship via CANADA POST unless the address is a United States Postal Box or a military base address of the federal government (APO or FPO), then the order will be shipped via the United States Postal Service. You have 30 days after ordering to contact us if you have not received your product. If we have confirmation that your package was delivered we are no longer responsible for your product.
CANADA POST will make one attempts to deliver your order before the package is returned to the company; CANADA POST Customers are issued a refund if their package is returned (less shipping). We cannot reship orders that are returned to us as undeliverable.
International Orders: Customs Fees and Guidelines
Tax and duties for international orders are not included in the shipping charge. Customers are responsible for any additional Customs fees. A separate invoice for the tax and duties (Customs fees) will be charged to you from either CANADA POST or FedEx® or from your country’s Customs office.
Customs restrictions and warranty issues prevent us from shipping to some International locations.
Do not order items that are illegal to import into your country. Laws vary from country to country, and it is your responsibility to check with your Customs office to see if your country permits the importation of our products. We do not encounter problems with Customs when shipping to most countries.
If the package is seized by Customs for any reason and is returned to us, we will issue you a prompt refund, less shipping costs and any Customs fees charged to CLE HOLISTIC HEALTH ® by your country. If the package is not returned to us, we cannot issue you a refund. Most orders are held by Customs for the purpose of charging import duties and Customs fees. Please contact the Customs Office in your country about duties and fees before ordering, as we are not responsible for these charges.
If your package is delivered to you and CANADA POST has paid the Customs fees on your behalf, to ensure prompt delivery of your order, you will be responsible to pay the custom fees to CANADA POST. If you do not pay the Customs fees, CLE HOLISTIC HEALTH ® will charge those fees to the credit card you used when placing your order.
All of our products sold Internationally (outside Canada) are meant for personal use – up to a 90 day supply of each product may be purchased at one time.
Fraud is taken very seriously. Anti-fraud measures are in place at multiple levels and at different stages of the transaction with our merchant account partners.
With our Autoship automatic delivery system, you can save time and conveniently receive your favorite CLE Holistic Health products before you run out – hassle free – when and where you want them!
Choose the delivery schedule that works best for you (30, 60, 90 days or longer). There are no commitments, obligations, or fees and you can cancel your subscription at any time.
If you wish to cancel your order, please call our Customer Service at 800-503-7642 in the United States and Canada, or 604-715-4286 outside of the United States and Canada. Your cancellation must be made before your order ships. If the product has not shipped, a refund will be issued by the same method of payment as the order was originally charged.
If a cancellation was placed after the order was shipped, it is up to the customer to refuse the package or to send the package back. Once the package is returned, a full refund will be issued, less shipping costs. All cancellation refunds are processed within seven business days. We reserve the right to cancel any order at any time.
CLE HOLISTIC HEALTH ® discusses certain products and/or services of third parties on this Site. In occasional cases the third-party product and/or service provider will pay CLE HOLISTIC HEALTH ® a referral fee for purchases made by individuals that are referred to it by CLE HOLISTIC HEALTH ®. As noted above, CLE HOLISTIC HEALTH ® makes no representations or warranties regarding the efficacy of these products and/or services, and your use or reliance upon any product or service that is discussed or promoted via this Site is at your own discretion and is subject to these Terms of Service. Other than as noted herein, CLE HOLISTIC HEALTH ® does not endorse content on any third-party web sites. CLE HOLISTIC HEALTH ® is not responsible for the content linked in or out of any third-party sites, sites framed within the CLE HOLISTIC HEALTH ® Site, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party web sites is at your own discretion and subject to the Terms and Conditions of use for such sites.
You agree to defend, indemnify and hold CLE HOLISTIC HEALTH ®, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities, and settlements including without limitation reasonable legal and accounting fees, resulting from, or alleged to result from, your breach of or default under these Terms of Service.
CLE HOLISTIC HEALTH ® makes no claims that Content of this Site is appropriate or may be downloaded in any country or jurisdiction. Access to Content may not be legal by certain persons or in certain countries. If you access this Site you do so at your own risk, and you are responsible for compliance with the laws of your country’s jurisdiction. CLE HOLISTIC HEALTH ® is not liable for any direct, indirect, incidental, special, or consequential damages of any kind whatsoever (including, without limitation, attorneys’ fees and lost profits or savings) in any way due to, resulting from, or arising in connection with this Site, including its original and third-party content, regardless of any negligence of CLE HOLISTIC HEALTH ®.
Any claim or controversy arising out of or related to these Terms of Service, this Site, or the services or products provided on or through this Site shall be settled by binding arbitration to be held in Canada and these terms and conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia Canada as they apply to agreements made and solely performed therein. Disputes arising hereunder shall be exclusively subject to the jurisdiction of the courts in the Province of British Columbia. This will include any connection with any such dispute including any claim involving CLE HOLISTIC HEALTH ® or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.
“CLE Holistic Health Ltd is a company registered in England & Wales with Company number 10273407. Registered Office at 78 York Street, London UK W1H 1DP. CLE Holistic Health is a trading name of CLE Holistic Health Ltd”
A UK phone number (this UK number can be forwarded back to a call center in another location—but should be “dialable” from the UK).
Also, under Pet Sentials, please change the price to: MSPRP price to USD $ 89.95 (with a line through it) and the Saving price of USD $ 69.95. You save 22%.
If any provision of these Terms of Service is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect. No waiver of any of these Terms of Service shall be deemed a further or continuing waiver of such term or condition or any other term or condition. For further information, please contact:
Charges for our products will read ALW*cleholistic8005037642 on your credit card statement.
CLE HOLISTIC HEALTH ®
125A – 1030 Denman St.
Vancouver, British Columbia
Tel: 1-800-503-7642 in the United States and Canada, and 604-715-4286 outside the United States and Canada.